Last updated August 17, 2026
Terms and Conditions
The terms that apply to Potted Habits subscriptions, custom potting, delivery, payment, and service limitations.
1. Using our services
These terms apply when you purchase or request monthly plant delivery, custom potting, or another Potted Habits service. Final availability, plant selection, timing, taxes, and any project-specific terms are shown before you approve a purchase.
2. Monthly subscriptions
Monthly plans require at least three deliveries. You may cancel after the third delivery before the next billing date. Annual plans include twelve deliveries for the price of eleven. Your selected planter material remains consistent until the subscription is cancelled, although shapes, colors, finishes, or previously used design styles may repeat to create symmetry.
3. Custom potting
Custom work is quoted after consultation and paid according to the approved proposal. Current custom projects must remain below a subtotal of $1,000 before applicable taxes. Changes requested after approval may affect timing and price.
4. Delivery
Regular subscription deliveries are scheduled Monday through Wednesday in Las Vegas, Thursdays in Boulder City, and every other Friday in Mesquite. Delivery dates can shift for weather, access, plant availability, safety, or other conditions outside our reasonable control. Weekend delivery is unavailable for subscriptions.
5. Plants, placement, and care
Plants are living goods and naturally vary in size, shape, color, and growth. Care guidance is based on the information you provide, but plant health depends on light, temperature, watering, drainage, pests, pets, and conditions after delivery.
6. Irrigation limitation
Where appropriate, outdoor custom pots may include unconnected irrigation lines for an irrigation professional. Potted Habits does not connect, extend, repair, inspect, or service irrigation systems.
7. Payments, refunds, and cancellations
Subscription purchases are paid when ordered. Custom work is paid according to the approved consultation proposal. Refund, replacement, rescheduling, and cancellation eligibility will be presented at checkout or in the applicable proposal.
8. Site content and changes
Site copy, branding, and original photography belong to Potted Habits or their respective licensors. We may update these terms as services develop. The posted effective date identifies the current version.